Frequently asked questions

I bought the tickets. What do I need to board the ship?
  1. To enter the ship you need to show and scan code that you received when you bought the tickets
  2. The tickets required for entry can be printed on paper or displayed on the smartphone screen (we recommend adjusting the brightness to the maximum).
  3. It is necessary to show the purchased ticket or the file with the barcode to the vessel's crew before boarding. The file racun.pdf was sent to your e-mail address or you can always download it on the confirmation page for successful payment.
  4. You can always reach payment confirmation page by following link (order url) provided in e-mail that you receive from after successful payment.
I can't open file racun.pdf
  1. To open file racun.pdf you need to have application that can read PDF files.
  2. Aplication for that you can download here.